On 4th September 2017, BNI Syariah celebrated National Customer Day — a nation-wide event aimed at showing appreciation and attention to Indonesian consumers — throughout all its branches. In recognition of the day, the bank provided gifts, local snacks, and tea to customers that conducted transactions in branches and outlets. Additionally, President Director of BNI Syariah Mr Abdullah Firman Wibowo, Director of Operations Mr Junaidi Hisom, and Senior Executive Vice President of Risks and Communications Ms Tribuana Tunggadewi also served customers as front-line employees for the day.
With the implementation of new technology, Indonesian banks have increased their avenues to better communicate and connect with their customers. In celebrating National Customer Day, BNI Syariah showcases its capacity in this aspect by focusing on a customer centric business strategy that incorporates services — such as mobile and internet banking — that cater to the modern lifestyle of the Indonesian consumer; this is further demonstrated by the bank’s recent ‘Best Shariah Bank Award’ accolade at the Investor Shariah Awards 2017 ceremony.
For further information regarding the latest developments at BNI Syariah, please visit its corporate website.