On 31st October 2017, BNI Syariah won for the Best Website in the Shariah Savings category at the 2017 Digital Marketing Awards — the bank had won this accolade in the previous year. The awards were given to show appreciation towards brands and companies who have optimised the use of a digital platform to create a strong online presence in Indonesia. Organised by Marketing magazine and Survey One Institute, BNI Syariah was judged on the effectiveness of customer engagement through its website and social media accounts; the bank’s website was assessed for the quality of its content, connection, context, community, e-commerce and customisation. Present at the awards on behalf of the bank was Mr Adjat Djatmika as BNI Syariah’s Head of Secretarial and Corporate Communications Division who stated that the award becomes a new drive for the bank to keep innovating in developing its digital banking services as a necessity to stay competitive in the digital era.
BNI Syariah's website presently features the Hasanah online menu which helps facilitate customers looking to open a savings account through which they only need to register online and visit their nearest branch to collect their passbook and ATM card — the bank is also currently redesigning its website to make it even more user-friendly. Furthermore, BNI Syariah is improving its digital presence through various mobile apps such as Hasanah Digital Lifestyle, Wakaf Hasanah and Hasanah Personal. These innovative applications provide the latest information regarding products and services, ATM locations as well as Zakat transactions among many others.
As a leading shariah bank in Indonesia, BNI Syariah’s digital banking services provide greater convenience for financial transactions. Through the incorporation of digital initiatives, the bank can adapt its services to better anticipate the needs of its tech-savvy customers in addition to expanding its Hasanah lifestyle banking concept.
For further information regarding the latest developments at BNI Syariah, please visit its corporate website.