Global Business Guide Indonesia

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JOINT VENTURES | INVESTMENT
Bank J Trust Indonesia | Consumer Banking

In line with Indonesia’s growing purchasing power and maturing customer demands, consumer banking is one of the most dynamic sectors of the country’s banking industry as a whole. Changing lifestyles as a result of urbanisation are seeing an increased need for short and long term financing for key purchases such as automotive vehicles and mortgage services. Mutiara Bank has effectively positioned itself to serve retail customers throughout its nationwide network by establishing strategic partnerships, while offering continuous innovation in the products on offer.

In order to offer the most competitive products and rates for personal and consumer loans, Mutiara Bank has partnered with 26 multi finance institutions for automotive loans as well as integrated its payroll services to facilitate loans for corporate employees that do not require collateral.

This collaboration and streamlining of activities for customer benefit can also be seen within its mortgage products. For the past two years, the bank has cultivated partnerships with over 30 local housing developers such as Gapuraprima Group and Bakrieland Development to enable full scale financing for prime real estate purchases throughout the country.

In 2012, consumer loans accounted for 37% of the bank’s total loan portfolio and now the pursued strategy is to increase this volume to account for at least 50%. Mutiara Bank will therefore place further emphasis on the distribution of mortgages as well as unsecured loans in cooperation with developers and other networking channels.